<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:<HR>have tried to get help from Digidesign unsuccessfully<HR></BLOCKQUOTE> I realize that this is your first post here, but saying that Digi CS would not help you just doesn't make sense unless you did not contact us and provide some proof of ownership. Even if you never registered and you lost the registration card for the Digi 001, all you would have to do is contact the store where you bought it and have them fax Digi CS a copy of the invoice. Anyone in CS would be able to explain to you what would be needed. The place to ask for your serial number is not on the user conference, the contact information is here: Just pick up the phone and we'll take care of it in a few minutes.